TRAINING

NTIG has partnered with local leadership experts Seed People Consulting to design and deliver a leadership development program specifically for hospitality and tourism leaders. This program is aimed to assist new or emerging leaders in understanding leadership and developing their leadership toolkit, as well as how to practically apply their learnings in the fast-paced hospitality and tourism industry. This course will be delivered over a five-month period in a mix of face-to-face and virtual sessions.

What’s in it for me?

• Build your leadership toolkit and self-awareness
• Create connections and build your network across the industry
• Hear from experienced hospitality leaders
• Increase your confidence and capability in leading teams

What will be covered?

• Leading Self – transitions to leadership, healthy boundaries, leadership styles, and effective time management
• Leading Others – motivation, feedback and difficult conversations, delegation, and decision-making
• Leading Guest Experience – emotional intelligence, change management, and de-escalation